Q2. Identify and place against the categories where these phrases best fit. You can follow the given example for help. (5)
Phrases:
A. Would you like me to…?
B. Could you possibly …?
C. Please find enclosed…
D. You will be pleased to hear that…
E. We are sorry for any inconvenience caused.
F. Thank you for your letter of 24th July referring to…
G. If I can help in any way, please feel free to contact me.
H. I look forward to meeting you next week.
I. I am contacting you to inform you.
| Sr. | Categories | Representative phrases for help | Phrases |
| Good news | I am pleased to inform you | You will be pleased to hear that … | |
| 1. | Beginning | I am writing to explain | |
| 2. | Referring to previous situation | With reference to your fax of April 9th … | |
| 3. | Asking someone to do something | Would you please …? | |
| 4. | Offer help | If you like we would be happy to… | |
| 5. | Sending documents | I am enclosing |
